Filkins Vineyards Return Policy

At Filkins Vineyards, we take pride in the quality of our wines and want every guest to be fully satisfied with their purchase. Because wine is a perishable product, we follow these guidelines for returns and exchanges:

Damaged or Defective Orders

• If your wine arrives damaged, leaking, or otherwise defective, please contact us within 7 days of delivery at info@filkinsvineyards.com or 269-468-9463.
• We may ask for photos of the damaged items and packaging.
• A replacement or refund will be issued once the claim is approved.

Incorrect Shipments

• If you receive the wrong product, we will replace it with the correct order at no additional cost.

General Returns

• Due to Michigan state law and alcohol regulations, we cannot accept returns of wine that has been opened or simply not to your taste.
• Unopened bottles may be eligible for return or exchange at our discretion within 14 days of purchase, provided they were purchased directly from Filkins Vineyards and are in their original condition.

In-Person Purchases

• Items purchased at our tasting room may be exchanged for another bottle of equal value within 14 days, if unopened and with the original receipt.

Contact Us
For any return inquiries, please reach us at:
269-468-9463
info@filkinsvineyards.com